Help


Accounts

  • I haven't received my account activation email.
  • Please make sure to check your spam folder. If you still haven't received your activation email you can request another one.

  • The link in my activation email has expired.
  • You can request another activation email and try again. You will have another hour to activate your account using the new email link.

  • I've forgotten my password.
  • You can request a password reset be emailed to you. You will have ten minutes to use the link in the email to change your password.

Time entries

  • Times recorded in my account are off by (x) hours.
  • Please update your account and select your required timezone from the drop down list.

  • How do I manually create a new time entry?
  • Click on the down arrow on the right hand side of "Start/Stop now" and select Manual entry.

  • What is the number in brackets next to each individual time entry and day?
  • Some corporate time recording systems require time expressed in decimal hours. We've done the conversion to make it easier for you to enter into your corporate system if needed.

  • Why limit to 120 entries per account?
  • 120 entries will give most people about three months worth of history, based on someone recording two entries per day, five days a week.

  • What happens if I create a new entry after getting to the 120 limit?
  • When you click on "start now" the oldest entry you have made will be automatically deleted and the new entry created.

Tags

  • What are tags?
  • Tags are a way of categorising your time entries. They can be anything you want to record, measure or track. You could use them for whole projects, or individual tasks.

  • How do I use tags?
  • First create a tag and give it a name. Then update any of your time entries, select the tag from the list and save.

  • Can other people see my tags?
  • No, tags are personal to each user account and cannot be shared.

  • What happens when I delete a tag?
  • When a tag is deleted then all links between that tag and time entries are also removed. Your time entries will not be removed as well.